Please note that the Privacy Policy was last revised on April 18, 2024
1. General
At RoboriseIT, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to RoboriseIT websites (roboriseit.com, control.roboriseit.com, control2.roboriseit.com, handsontech.roboriseit.com), mobile apps (Roboriseit content viewer (RCV), Roboriseit Online Education (ROE)), and related services (“Service”). By using the Service, you agree with RoboriseIT’s collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.
Please note that RoboriseIT is constantly testing and improving our product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.
2. Information We Collect
When you use the Service, RoboriseIT may collect the following personal information about you.
a. Account Registration
To register for a RoboriseIT account, you may provide us with your email address.
You can manage your account settings in the Profile section.
b. Profile Page & User-Generated Content
After you register for your RoboriseIT account, a profile page will be created for you (“Profile”). Your Profile will be populated by information you submit, such as your username. Your Profile is not public. Other RoboriseIT users can only follow you during the lesson completion by your connection ID (showed in the interface of the app) if you personally share it with them.
Your Profile will also include information about your learning progress, your learning statistics, and your achievements.
c. Activity Data
When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in educational activities on the Service.
d. Cookies
When you access the RoboriseIT website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website (e.g., customized information). You can find more information about cookies and how to manage them here.
Please note that our cookies include Targeting Cookies from Google, Facebook and other companies, which these companies may use to track your activities across multiple websites to deliver personalized advertising to you.
e. Google Analytics
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics by installing Google’s browser add-on available here.
3. How We Process Your Information
RoboriseIT may process your personal information according to the following legal bases: to provide products or services you request, to promote RoboriseIT’s legitimate interests, to comply with legal obligations, and with your consent. In particular, RoboriseIT may process and share your personal information in the following ways:
a. Providing and improving the Service
RoboriseIT will process your personal information to provide and improve the Service. For example, we will use the information you provide to maintain your Profile and learning progress, personalize learning content, detect and fix bugs, perform research, and provide customer service to you.
b. Communicating with you
RoboriseIT will use the email address you provide to send you the following types of messages:
• Essential messages to support the operation of the Service.
• Messages to support the RoboriseIT teaching methodology and reinforce your learning, such as learning tips.
• Announcements regarding changes to the Service or products.
• Announcements of new RoboriseIT products, services, offers, or research opportunities.
c. Complying with law and preventing harmful activities
RoboriseIT may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. RoboriseIT may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.
d. Anonymous information
RoboriseIT may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.
4. Your Data Subject Rights
You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
• Know what personal information we have collected about you.
• Access a copy of the personal information that we hold about you.
• Know what personal information about you we have shared with third parties.
• Opt out of the sharing of your personal information with third parties.
• Object to our processing of your personal information.
• Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
• Not be discriminated against for exercising your data subject rights.
• Request that we delete any personal information we have collected from you.
• Request that we correct any inaccurate personal information about you.
• Export the personal information you have provided to RoboriseIT in a format that can be transferred electronically to a third party.
• Withdraw any consent you previously gave us to process your personal information.
• Delete your Roboriseit account by following the instructions in the Service.
You may update or correct your information in your Profile page. To request the access or erase your personal information or to make another privacy-related request, please send an email to [email protected].
Please note that these rights are not absolute and RoboriseIT may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a RoboriseIT service or prevent us from delivering a service you requested.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. Here is a list of EEA Supervisory Authorities, and a link to the UK Supervisory Authority.
5. Data Retention
RoboriseIT will generally retain your personal information until your account is deleted. However, RoboriseIT may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.
6. Child Users
We know that children deserve extra privacy protection. That’s why we treat Child Users (meaning users under the age of 13 in the United States or another age of digital consent in their country) differently to ensure their parents are in control and we only collect the bare minimum information we need to make RoboriseIT work.
Child Users are permitted to create a RoboriseIT account, they may provide their parent’s email address instead of their own, and to register using a username that is not tied to their real name.
Our Lessons are made age-appropriate, so All Users receive the same content when using RoboriseIT.
Child Users may join the online lessons provided by other teachers with RoboriseIT lessons. In this case, their profile ID will be visible to the teacher. Technically, the only information about the current page in the lesson is shared (no any personal info).
Parents can report any abuse to us at [email protected].
With regards to the Children’s Online Privacy Protection Act, RoboriseIT collects personal information from children under the age of 13 for the sole purpose of performing internal operations of the Service. If we discover that we have unknowingly collected additional personal information from these children, we will delete it. If you believe this to be the case, please contact us at [email protected]
7. Do Not Track
The Service is not designed to respond to “do not track” signals sent by some browsers.
8. Links to Third-Party Websites
The Service may contain links to other websites. RoboriseIT is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by RoboriseIT. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.
9. Privacy Policy Updates
We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least seven (14) days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that seven (14) day period.
10. Data Transfer
RoboriseIT is based in the Ukraine and United States and processes data in the Germany and Republic of Korea, which may not provide equivalent levels of data protection as your home jurisdiction. RoboriseIT may transfer the data of users from United States to the Germany.
11. Contact Us
For all support inquiries, please write to us: [email protected]
Last revised on April 18, 2024
